Druckers Vienna Patisserie
146-156 Sarehole Road
Hall Green
B28 8DT

Company No: 4396961

Privacy Policy

In summary

We are committed to safeguard your privacy with us. We use the information we collect on-line to enhance and improve your experience of being served by us, to process your orders and manage your account with us. 

The supply of personal information to us is entirely voluntary. We do not sell or rent your personal information to others. We want to communicate with you only if you want to hear from us. 

For customers ordering online, what kind of information do you collect and how do you use it?

When you order, we collect information such as your name, email address, mailing address and phone number. Your credit card number is processed by Global Payments (leading and independent payment processor) and does not reach us. We will also send you emails to confirm your order and may need to contact you by phone, post or email if we have other questions regarding your order. We also maintain a record of your product interests and your purchases online and in our stores. Again, the provision of personal information is entirely voluntary, but without sufficient details we may not be able to process your order. 

Do you share information with others?

We keep the confidential all personally identifiable information you provide us. You information will not be sold or rented or given to any third party. We do not sell or rent any information you provide to us.
However, we do disclose your personal information under certain circumstances. These include making disclosure when we believe, in good faith, that such disclosure is reasonably necessary to: 

  • comply with the law
  • enforce or apply the terms of any of our agreements
  • protect the rights, property or safety of this website, our users, or others.

What about 'cookies'?

A 'cookie' is a small piece of data that is sent to your browser from a web server and stored in the hard drive of your computer. We use cookies to help us provide customisable services. Cookies also make web-surfing easier for you by saving your preferences while you are on our site. Cookies do not damage your system or impair its functioning in any way. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. Cookies enable our website to remember unique information about your visit such as your basket contents. 


By using our website, you consent to the collection and use of your information by Druckers. When we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

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